Privacy Policy

Welcome to Jupho ("we", "our", "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our AI-powered Meta ads creation platform.

By using Jupho, you agree to the practices described in this policy.

1. Introduction

Jupho is an AI-powered platform that helps businesses create and launch Meta (Facebook) advertising campaigns using automation and artificial intelligence. To provide these services, we collect and process certain information as described below.

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following information when you use Jupho:

• Account information (name, email address, password)
• Business information (business name, industry, website or social profile)
• Advertising preferences (budget, goals, location, audience details)
• Payment information (processed securely via Razorpay; we do not store card details)
• Communications with our support team

2.2 Facebook / Meta Data

When you connect your Facebook (Meta) account to Jupho, we may access:

• Facebook user ID
• Ad account IDs
• Facebook Pages you manage
• Campaign, ad set, and ad data
• Lead data generated through Meta Lead Forms (such as name, phone number, and email)

We only access data required to create, manage, and display advertising campaigns. We do not access personal Facebook profiles, private messages, or data unrelated to advertising operations.

2.3 Automatically Collected Information

We may automatically collect:

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages viewed, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and operate the Jupho platform
• Create and manage Meta advertising campaigns on your behalf
• Generate AI-based ad copy and campaign strategies
• Create and manage Meta Lead Generation Forms
• Process payments and manage subscriptions
• Communicate with you regarding updates, support, or service notices
• Improve platform performance and user experience
• Detect fraud, abuse, or unauthorized access
• Comply with legal and regulatory requirements

4. Facebook / Meta Integration

Jupho integrates with Meta's Marketing API and requires the ads_management permission to:

• Create and manage ad campaigns, ad sets, and ads
• Access connected ad accounts and Pages
• Retrieve and display campaign-related data

You may revoke Jupho's access at any time through your Facebook account settings. Jupho uses Meta data strictly in accordance with Meta Platform Terms and Policies.

5. AI and Data Processing

Jupho uses OpenAI's language models to generate ad copy and assist with campaign creation.

When you interact with our AI features:

• Business inputs and prompts may be processed by OpenAI
• Your data is not used to train OpenAI models
• Generated content may be stored in our system for your reference
• Data is protected using encryption and access controls

6. Information Sharing and Disclosure

We do not sell or rent your personal data.

We may share information only with trusted service providers, including:

• OpenAI – AI text generation
• Razorpay – payment processing
• Meta (Facebook) – ad creation and management
• Hosting and infrastructure providers – platform operations

We may also disclose information if required by law, legal process, or to protect our rights and safety.

In the event of a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

7. Data Security

We implement industry-standard security practices, including:

• HTTPS / TLS encryption
• Encrypted storage of sensitive data
• Secure password hashing
• Token-based authentication
• Access controls and monitoring

Despite our efforts, no system is completely secure. We cannot guarantee absolute security of data.

8. Data Retention

We retain information only as long as necessary to:

• Provide our services
• Meet legal and regulatory obligations
• Resolve disputes and enforce agreements

If you delete your account, your data will be deleted or anonymized within 90 days, unless legally required to retain it.

9. Your Rights and Choices

You have the right to:

• Access your personal data
• Update or correct your information
• Request deletion of your data
• Export your data where applicable
• Opt out of marketing communications
• Revoke Meta account access

Requests can be made by contacting us at the email address below.

10. Cookies and Tracking Technologies

We use cookies to:

• Maintain login sessions
• Store user preferences
• Analyze platform usage

You can manage cookies via your browser settings. Disabling cookies may affect functionality.

11. Children's Privacy

Jupho is not intended for individuals under the age of 18. We do not knowingly collect data from children.

12. International Data Transfers

Your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised "Last updated" date. Continued use of Jupho indicates acceptance of changes.

14. Contact Us

If you have any questions about this Privacy Policy or your data: